911 Services

The department has an Enhanced 911 Emergency Response System. The communications operators can immediately determine the physical address from which the call is originating to assist in locating citizens in need of fire, medical, or police assistance. Calls relating to questions about the weather, utility outages, or other concerns should not be made to the 911 number. 

911 calls are answered at the City of Greenville Communications Dispatch Center located at the Greenville Police and Courts Building. Communication Operators assign Fire Department units using a Computer Aided Dispatch (CAD) system, ensuring a rapid response by assigning the closest Fire Department unit to the call. 

For more information, go to Communications