News Flash

Fire Department News

Posted on: October 20, 2021

Community Connect

community connect logo

Community Connect


The Greenville Fire Department has been working closely with technology partner First Due to release Community Connect, a website focused on protecting residents and their property in the most effective way possible during an incident or major disaster, as well as symptoms of COVID-19.

Community Connect is a secure, easy-to-use website that allows residents to share critical information about their household in order to aid first responders and emergency service personnel to respond more efficiently and effectively with the goal of ultimately resulting in better incident outcomes.

Community Connect is FREE and completely VOLUNTARY. Residents are individually able to decide what information they are comfortable sharing, such as if there is a disabled or functional-needs person who lives in the residence, their contact information, building features, and so much more.

People can simply create a profile, then enter critical property and occupant information, which is then made available to the Greenville Fire Department at the time of dispatch. Data provided by residents within Community Connect is 100% secure and is used only for the purpose of better serving our residents during emergency situations.

“When responding to a citizen’s home, there is information that we don’t have that would be valuable in assisting how we respond to that caller,” said Deputy Chief Jordan Stogsdill. “Letting us know information such as who is the best point of contact is in case of an emergency if yourself or family members have special needs that we should prepare for or even if you have any pets you’d like us to know about, can really help us serve our citizen’s in the most effective and caring way possible when it matters most.”

Community Connect is now available for Greenville residents to create profiles and begin to use. Click HERE for suggestions on information that would be helpful to first responders before arrival on the scene.

For more information about Community Connect, please use this link or contact 903-457-2940. We are also available to answer questions via email:

Click here for Community Connect
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