FAQs • City of Greenville • CivicEngage

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City of Greenville

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Who do I contact for electric / cable problems?: Contact GEUS, Monday – Friday from 8:00 am – 5:00 pm by calling (903) 457-2800
After hours / weekends / holidays call (903) 457-2888

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Utility Customer Service

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1. How do I establish utility service for an existing residence?: Contact the GEUS Customer Service Center at (903) 457-2800 to establish new utility service. The consumer will need to submit an application with two forms of identification and pay adequate deposits based on credit history.

2. Who do I contact for electric / cable problems?: Contact GEUS, Monday – Friday from 8:00 am – 5:00 pm by calling (903) 457-2800
After hours / weekends / holidays call (903) 457-2888

3. Who do I contact for water / sewer problems?: Monday - Friday from 8:00 am - 5:00 pm call (903) 457-3152
For after hours / weekends / holidays call (903) 457-2948

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