FAQs • City of Greenville • CivicEngage

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Police - Alarms

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1. Where do I pay false alarm fees?: The false alarm fees may be paid in person at 3000 Lee St. at the Records Division or by mail at:
Greenville Police Department
Alarm Permits
P.O. Box 1049
Greenville, TX 75403-1049
If paying by mail, please include the name on the permit and the permit location so the payment will be credited to the correct permit. A receipt will be mailed as soon as the payment has been processed. All false alarm fees must be paid by cash, check, or money order.

2. What happens when my alarm permit has been revoked?: An alarm permit is revoked when payment for false alarm fees is not received within three (3) months of the invoice. Once payment in full has been received, the alarm permit is returned to active status. Anytime an alarm permit is revoked, a citation may be issued for operating an alarm system with a revoked alarm permit.

3. What happens when my alarm permit has been suspended?: An alarm permit is suspended when eleven (11) false alarms have occurred during the permit year. A suspension letter and invoice for the outstanding false alarm fees will be issued.
To clear the suspension and return the alarm permit to active status, the permit holder must pay the outstanding fees, have the alarm system inspected, and bring a copy of the documentation from the alarm company stating the alarm system has been inspected and listing the items that were not working correctly and what was done to correct the problems.

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