FAQs • City of Greenville • CivicEngage

Skip to Main Content

City of Greenville

Website Sign In

▼
Utility Customer Service

Show All Answers

1. How do I establish utility service for an existing residence?: Contact the GEUS Customer Service Center at (903) 457-2800 to establish new utility service. The consumer will need to submit an application with two forms of identification and pay adequate deposits based on credit history.

2. Who do I contact for electric / cable problems?: Contact GEUS, Monday – Friday from 8:00 am – 5:00 pm by calling (903) 457-2800
After hours / weekends / holidays call (903) 457-2888

3. Who do I contact for water / sewer problems?: Monday - Friday from 8:00 am - 5:00 pm call (903) 457-3152
For after hours / weekends / holidays call (903) 457-2948

[{"WidgetSkinID":42,"ComponentType":9,"FontFamily":"Spartan","FontVariant":"700","FontColor":"","FontSize":0.00,"FontStyle":0,"TextAlignment":0,"ShadowColor":"","ShadowBlurRadius":0,"ShadowSpreadRadius":0,"ShadowOffsetX":0,"ShadowOffsetY":0,"ShadowInset":false,"Capitalization":0,"HeaderMiscellaneousStyles1":"","HeaderMiscellaneousStyles2":"","HeaderMiscellaneousStyles3":"","BulletStyle":0,"BulletWidth":2.00,"BulletColor":"","LinkNormalColor":"#ffffff","LinkNormalUnderlined":false,"LinkNormalMiscellaneousStyles":"background-color: #000000;\ntransition: all .3s ease-in-out;\ndisplay: table;\nmargin: 1.25em auto 0;\nborder-radius: 25px;","LinkVisitedColor":"#fff","LinkVisitedMiscellaneousStyles":"background-color: #000000;","LinkHoverColor":"","LinkHoverUnderlined":true,"LinkHoverMiscellaneousStyles":"background-color: #212121;","LinkSelectedUnderlined":false,"ForceReadOnLinkToNewLine":false,"DisplayColumnSeparator":false,"ColumnSeparatorWidth":0.0000,"HoverBackgroundColor":"","HoverBackgroundGradientStartingColor":"","HoverBackgroundGradientEndingColor":"","HoverBackgroundGradientDirection":0,"HoverBackgroundGradientDegrees":0.0000000,"HoverBackgroundImageFileName":"","HoverBackgroundImagePositionXUseKeyword":true,"HoverBackgroundImagePositionXKeyword":0,"HoverBackgroundImagePositionX":{"Value":0.0000,"Unit":0},"HoverBackgroundImagePositionYUseKeyword":true,"HoverBackgroundImagePositionYKeyword":0,"HoverBackgroundImagePositionY":{"Value":0.0000,"Unit":0},"HoverBackgroundImageRepeat":0,"HoverBorderStyle":0,"HoverBorderWidth":0,"HoverBorderColor":"","HoverBorderSides":15,"HoverBorderRadiusTopLeft":{"Value":null,"Unit":1},"HoverBorderRadiusTopRight":{"Value":null,"Unit":1},"HoverBorderRadiusBottomRight":{"Value":null,"Unit":1},"HoverBorderRadiusBottomLeft":{"Value":null,"Unit":1},"SelectedBackgroundColor":"","SelectedBackgroundGradientStartingColor":"","SelectedBackgroundGradientEndingColor":"","SelectedBackgroundGradientDirection":0,"SelectedBackgroundGradientDegrees":0.0000000,"SelectedBackgroundImageFileName":"","SelectedBackgroundImagePositionXUseKeyword":true,"SelectedBackgroundImagePositionXKeyword":0,"SelectedBackgroundImagePositionX":{"Value":0.0000,"Unit":0},"SelectedBackgroundImagePositionYUseKeyword":true,"SelectedBackgroundImagePositionYKeyword":0,"SelectedBackgroundImagePositionY":{"Value":0.0000,"Unit":0},"SelectedBackgroundImageRepeat":0,"SelectedBorderStyle":0,"SelectedBorderWidth":0,"SelectedBorderColor":"","SelectedBorderSides":15,"SelectedBorderRadiusTopLeft":{"Value":null,"Unit":1},"SelectedBorderRadiusTopRight":{"Value":null,"Unit":1},"SelectedBorderRadiusBottomRight":{"Value":null,"Unit":1},"SelectedBorderRadiusBottomLeft":{"Value":null,"Unit":1},"HoverFontFamily":"","HoverFontVariant":"","HoverFontColor":"","HoverFontSize":0.00,"HoverFontStyle":0,"HoverTextAlignment":0,"HoverShadowColor":"","HoverShadowBlurRadius":0,"HoverShadowSpreadRadius":0,"HoverShadowOffsetX":0,"HoverShadowOffsetY":0,"HoverShadowInset":false,"HoverCapitalization":0,"SelectedFontFamily":"","SelectedFontVariant":"","SelectedFontColor":"","SelectedFontSize":0.00,"SelectedFontStyle":0,"SelectedShadowColor":"","SelectedShadowBlurRadius":0,"SelectedShadowSpreadRadius":0,"SelectedShadowOffsetX":0,"SelectedShadowOffsetY":0,"SelectedShadowInset":false,"SpaceBetweenTabs":0,"SpaceBetweenTabsUnits":"","Trigger":1,"AnimationId":"9ceb9daf-b113-49f2-bba2-9c4f1c846264","AnimationClass":"animation9ceb9dafb11349f2bba29c4f1c846264","ScrollOffset":33,"TriggerNameLowerCase":"hover","ParentComponentWithTrigger":null,"BackgroundColor":"","BackgroundGradientStartingColor":"","BackgroundGradientEndingColor":"","BackgroundGradientDirection":0,"BackgroundGradientDegrees":0.0000000,"BackgroundImageFileName":"","BackgroundImagePositionXUseKeyword":true,"BackgroundImagePositionXKeyword":0,"BackgroundImagePositionX":{"Value":0.0000,"Unit":0},"BackgroundImagePositionYUseKeyword":true,"BackgroundImagePositionYKeyword":0,"BackgroundImagePositionY":{"Value":0.0000,"Unit":0},"BackgroundImageRepeat":0,"BorderStyle":0,"BorderWidth":0,"BorderColor":"","BorderSides":15,"BorderRadiusTopLeft":{"Value":null,"Unit":1},"BorderRadiusTopRight":{"Value":null,"Unit":1},"BorderRadiusBottomRight":{"Value":null,"Unit":1},"BorderRadiusBottomLeft":{"Value":null,"Unit":1},"MarginTop":{"Value":null,"Unit":0},"MarginRight":{"Value":null,"Unit":0},"MarginBottom":{"Value":null,"Unit":0},"MarginLeft":{"Value":null,"Unit":0},"PaddingTop":{"Value":0.7500,"Unit":0},"PaddingRight":{"Value":2.0000,"Unit":0},"PaddingBottom":{"Value":0.7500,"Unit":0},"PaddingLeft":{"Value":2.0000,"Unit":0},"MiscellaneousStyles":"","RecordStatus":0},{"WidgetSkinID":52,"ComponentType":9,"FontFamily":"Spartan","FontVariant":"700","FontColor":"","FontSize":0.00,"FontStyle":0,"TextAlignment":0,"ShadowColor":"","ShadowBlurRadius":0,"ShadowSpreadRadius":0,"ShadowOffsetX":0,"ShadowOffsetY":0,"ShadowInset":false,"Capitalization":0,"HeaderMiscellaneousStyles1":"","HeaderMiscellaneousStyles2":"","HeaderMiscellaneousStyles3":"","BulletStyle":0,"BulletWidth":2.00,"BulletColor":"","LinkNormalColor":"#ffffff","LinkNormalUnderlined":false,"LinkNormalMiscellaneousStyles":"background-color: #005DD6;\ntransition: all .3s ease-in-out;\ndisplay: table;\nmargin: 1.25em auto 0;\nborder-radius: 25px;","LinkVisitedColor":"#fff","LinkVisitedMiscellaneousStyles":"background-color: #005DD6;","LinkHoverColor":"#000000","LinkHoverUnderlined":true,"LinkHoverMiscellaneousStyles":"background-color: #00C5F4;","LinkSelectedUnderlined":false,"ForceReadOnLinkToNewLine":false,"DisplayColumnSeparator":false,"ColumnSeparatorWidth":0.0000,"HoverBackgroundColor":"","HoverBackgroundGradientStartingColor":"","HoverBackgroundGradientEndingColor":"","HoverBackgroundGradientDirection":0,"HoverBackgroundGradientDegrees":0.0000000,"HoverBackgroundImageFileName":"","HoverBackgroundImagePositionXUseKeyword":true,"HoverBackgroundImagePositionXKeyword":0,"HoverBackgroundImagePositionX":{"Value":0.0000,"Unit":0},"HoverBackgroundImagePositionYUseKeyword":true,"HoverBackgroundImagePositionYKeyword":0,"HoverBackgroundImagePositionY":{"Value":0.0000,"Unit":0},"HoverBackgroundImageRepeat":0,"HoverBorderStyle":0,"HoverBorderWidth":0,"HoverBorderColor":"","HoverBorderSides":15,"HoverBorderRadiusTopLeft":{"Value":null,"Unit":1},"HoverBorderRadiusTopRight":{"Value":null,"Unit":1},"HoverBorderRadiusBottomRight":{"Value":null,"Unit":1},"HoverBorderRadiusBottomLeft":{"Value":null,"Unit":1},"SelectedBackgroundColor":"","SelectedBackgroundGradientStartingColor":"","SelectedBackgroundGradientEndingColor":"","SelectedBackgroundGradientDirection":0,"SelectedBackgroundGradientDegrees":0.0000000,"SelectedBackgroundImageFileName":"","SelectedBackgroundImagePositionXUseKeyword":true,"SelectedBackgroundImagePositionXKeyword":0,"SelectedBackgroundImagePositionX":{"Value":0.0000,"Unit":0},"SelectedBackgroundImagePositionYUseKeyword":true,"SelectedBackgroundImagePositionYKeyword":0,"SelectedBackgroundImagePositionY":{"Value":0.0000,"Unit":0},"SelectedBackgroundImageRepeat":0,"SelectedBorderStyle":0,"SelectedBorderWidth":0,"SelectedBorderColor":"","SelectedBorderSides":15,"SelectedBorderRadiusTopLeft":{"Value":null,"Unit":1},"SelectedBorderRadiusTopRight":{"Value":null,"Unit":1},"SelectedBorderRadiusBottomRight":{"Value":null,"Unit":1},"SelectedBorderRadiusBottomLeft":{"Value":null,"Unit":1},"HoverFontFamily":"","HoverFontVariant":"","HoverFontColor":"","HoverFontSize":0.00,"HoverFontStyle":0,"HoverTextAlignment":0,"HoverShadowColor":"","HoverShadowBlurRadius":0,"HoverShadowSpreadRadius":0,"HoverShadowOffsetX":0,"HoverShadowOffsetY":0,"HoverShadowInset":false,"HoverCapitalization":0,"SelectedFontFamily":"","SelectedFontVariant":"","SelectedFontColor":"","SelectedFontSize":0.00,"SelectedFontStyle":0,"SelectedShadowColor":"","SelectedShadowBlurRadius":0,"SelectedShadowSpreadRadius":0,"SelectedShadowOffsetX":0,"SelectedShadowOffsetY":0,"SelectedShadowInset":false,"SpaceBetweenTabs":0,"SpaceBetweenTabsUnits":"","Trigger":1,"AnimationId":"9ceb9daf-b113-49f2-bba2-9c4f1c846264","AnimationClass":"animation9ceb9dafb11349f2bba29c4f1c846264","ScrollOffset":33,"TriggerNameLowerCase":"hover","ParentComponentWithTrigger":null,"BackgroundColor":"","BackgroundGradientStartingColor":"","BackgroundGradientEndingColor":"","BackgroundGradientDirection":0,"BackgroundGradientDegrees":0.0000000,"BackgroundImageFileName":"","BackgroundImagePositionXUseKeyword":true,"BackgroundImagePositionXKeyword":0,"BackgroundImagePositionX":{"Value":0.0000,"Unit":0},"BackgroundImagePositionYUseKeyword":true,"BackgroundImagePositionYKeyword":0,"BackgroundImagePositionY":{"Value":0.0000,"Unit":0},"BackgroundImageRepeat":0,"BorderStyle":0,"BorderWidth":0,"BorderColor":"","BorderSides":15,"BorderRadiusTopLeft":{"Value":null,"Unit":1},"BorderRadiusTopRight":{"Value":null,"Unit":1},"BorderRadiusBottomRight":{"Value":null,"Unit":1},"BorderRadiusBottomLeft":{"Value":null,"Unit":1},"MarginTop":{"Value":null,"Unit":0},"MarginRight":{"Value":null,"Unit":0},"MarginBottom":{"Value":null,"Unit":0},"MarginLeft":{"Value":null,"Unit":0},"PaddingTop":{"Value":0.7500,"Unit":0},"PaddingRight":{"Value":2.0000,"Unit":0},"PaddingBottom":{"Value":0.7500,"Unit":0},"PaddingLeft":{"Value":2.0000,"Unit":0},"MiscellaneousStyles":"","RecordStatus":0},{"WidgetSkinID":56,"ComponentType":9,"FontFamily":"Spartan","FontVariant":"700","FontColor":"","FontSize":0.00,"FontStyle":0,"TextAlignment":0,"ShadowColor":"","ShadowBlurRadius":0,"ShadowSpreadRadius":0,"ShadowOffsetX":0,"ShadowOffsetY":0,"ShadowInset":false,"Capitalization":0,"HeaderMiscellaneousStyles1":"","HeaderMiscellaneousStyles2":"","HeaderMiscellaneousStyles3":"","BulletStyle":0,"BulletWidth":2.00,"BulletColor":"","LinkNormalColor":"#ffffff","LinkNormalUnderlined":false,"LinkNormalMiscellaneousStyles":"background-color: #005DD6;\ntransition: all .3s ease-in-out;\ndisplay: table;\nmargin: 1.25em auto 0;\nborder-radius: 25px;","LinkVisitedColor":"#fff","LinkVisitedMiscellaneousStyles":"background-color: #005DD6;","LinkHoverColor":"#000000","LinkHoverUnderlined":true,"LinkHoverMiscellaneousStyles":"background-color: #00C5F4;","LinkSelectedUnderlined":false,"ForceReadOnLinkToNewLine":false,"DisplayColumnSeparator":false,"ColumnSeparatorWidth":0.0000,"HoverBackgroundColor":"","HoverBackgroundGradientStartingColor":"","HoverBackgroundGradientEndingColor":"","HoverBackgroundGradientDirection":0,"HoverBackgroundGradientDegrees":0.0000000,"HoverBackgroundImageFileName":"","HoverBackgroundImagePositionXUseKeyword":true,"HoverBackgroundImagePositionXKeyword":0,"HoverBackgroundImagePositionX":{"Value":0.0000,"Unit":0},"HoverBackgroundImagePositionYUseKeyword":true,"HoverBackgroundImagePositionYKeyword":0,"HoverBackgroundImagePositionY":{"Value":0.0000,"Unit":0},"HoverBackgroundImageRepeat":0,"HoverBorderStyle":0,"HoverBorderWidth":0,"HoverBorderColor":"","HoverBorderSides":15,"HoverBorderRadiusTopLeft":{"Value":null,"Unit":1},"HoverBorderRadiusTopRight":{"Value":null,"Unit":1},"HoverBorderRadiusBottomRight":{"Value":null,"Unit":1},"HoverBorderRadiusBottomLeft":{"Value":null,"Unit":1},"SelectedBackgroundColor":"","SelectedBackgroundGradientStartingColor":"","SelectedBackgroundGradientEndingColor":"","SelectedBackgroundGradientDirection":0,"SelectedBackgroundGradientDegrees":0.0000000,"SelectedBackgroundImageFileName":"","SelectedBackgroundImagePositionXUseKeyword":true,"SelectedBackgroundImagePositionXKeyword":0,"SelectedBackgroundImagePositionX":{"Value":0.0000,"Unit":0},"SelectedBackgroundImagePositionYUseKeyword":true,"SelectedBackgroundImagePositionYKeyword":0,"SelectedBackgroundImagePositionY":{"Value":0.0000,"Unit":0},"SelectedBackgroundImageRepeat":0,"SelectedBorderStyle":0,"SelectedBorderWidth":0,"SelectedBorderColor":"","SelectedBorderSides":15,"SelectedBorderRadiusTopLeft":{"Value":null,"Unit":1},"SelectedBorderRadiusTopRight":{"Value":null,"Unit":1},"SelectedBorderRadiusBottomRight":{"Value":null,"Unit":1},"SelectedBorderRadiusBottomLeft":{"Value":null,"Unit":1},"HoverFontFamily":"","HoverFontVariant":"","HoverFontColor":"","HoverFontSize":0.00,"HoverFontStyle":0,"HoverTextAlignment":0,"HoverShadowColor":"","HoverShadowBlurRadius":0,"HoverShadowSpreadRadius":0,"HoverShadowOffsetX":0,"HoverShadowOffsetY":0,"HoverShadowInset":false,"HoverCapitalization":0,"SelectedFontFamily":"","SelectedFontVariant":"","SelectedFontColor":"","SelectedFontSize":0.00,"SelectedFontStyle":0,"SelectedShadowColor":"","SelectedShadowBlurRadius":0,"SelectedShadowSpreadRadius":0,"SelectedShadowOffsetX":0,"SelectedShadowOffsetY":0,"SelectedShadowInset":false,"SpaceBetweenTabs":0,"SpaceBetweenTabsUnits":"","Trigger":1,"AnimationId":"9ceb9daf-b113-49f2-bba2-9c4f1c846264","AnimationClass":"animation9ceb9dafb11349f2bba29c4f1c846264","ScrollOffset":33,"TriggerNameLowerCase":"hover","ParentComponentWithTrigger":null,"BackgroundColor":"","BackgroundGradientStartingColor":"","BackgroundGradientEndingColor":"","BackgroundGradientDirection":0,"BackgroundGradientDegrees":0.0000000,"BackgroundImageFileName":"","BackgroundImagePositionXUseKeyword":true,"BackgroundImagePositionXKeyword":0,"BackgroundImagePositionX":{"Value":0.0000,"Unit":0},"BackgroundImagePositionYUseKeyword":true,"BackgroundImagePositionYKeyword":0,"BackgroundImagePositionY":{"Value":0.0000,"Unit":0},"BackgroundImageRepeat":0,"BorderStyle":0,"BorderWidth":0,"BorderColor":"","BorderSides":15,"BorderRadiusTopLeft":{"Value":null,"Unit":1},"BorderRadiusTopRight":{"Value":null,"Unit":1},"BorderRadiusBottomRight":{"Value":null,"Unit":1},"BorderRadiusBottomLeft":{"Value":null,"Unit":1},"MarginTop":{"Value":null,"Unit":0},"MarginRight":{"Value":null,"Unit":0},"MarginBottom":{"Value":null,"Unit":0},"MarginLeft":{"Value":null,"Unit":0},"PaddingTop":{"Value":0.7500,"Unit":0},"PaddingRight":{"Value":2.0000,"Unit":0},"PaddingBottom":{"Value":0.7500,"Unit":0},"PaddingLeft":{"Value":2.0000,"Unit":0},"MiscellaneousStyles":"","RecordStatus":0}]